Frequently Asked Questions
Everything you need to know about your Nola Amsterdam experience.
What is the shipping time for my order?
We offer worldwide shipping. Orders within the Netherlands are typically delivered within 1-2 business days, while international shipping usually takes 3-7 business days depending on your location.
How can I return an item?
If you are not completely satisfied with your purchase, you can return your items within 14 days of receipt. Please ensure products are in their original condition with all tags attached.
Which payment methods do you accept?
We accept a wide range of secure payment options, including iDEAL, PayPal, Klarna, and all major credit cards such as Visa, Mastercard, and American Express.
Are your jewelry pieces water-resistant?
Most of our jewelry is crafted from high-quality stainless steel with 18k gold plating, making them water-resistant and tarnish-free. However, we recommend avoiding harsh chemicals to maintain their shine.
Can I track my package?
Yes, as soon as your order is dispatched, you will receive a shipping confirmation email containing a Track & Trace link to follow your parcel's journey.
Do you offer sustainable packaging?
At Nola Amsterdam, we strive to be as eco-friendly as possible. All our orders are shipped in FSC-certified cardboard boxes and reusable jewelry pouches to minimize our environmental footprint.